After making a referral to a community resource, what is a CPS priority?

After making a referral to a community resource, what is a CPS priority?

• A. Do nothing and close the case.
• B. Follow-up to assess engagement and outcomes.
• C. Only follow up if the client asks.
• D. Re-referral immediately regardless of outcome.

Answer: (B)

After making a referral, the priority is to follow up with the client to see whether they engaged with the resource and what outcomes they’re experiencing. This keeps the support plan active, helps identify any barriers, and allows you to adjust as needed to support recovery. Following up shows ongoing connection and accountability, which is central to the CPS role in helping people access and benefit from community resources. Other options miss this ongoing engagement: doing nothing ends support, waiting for the client to ask for follow-up shifts responsibility away from the helper, and re-referring immediately without checking progress can overwhelm the client or duplicate efforts.

After making a referral, the priority is to follow up with the client to see whether they engaged with the resource and what outcomes they’re experiencing. This keeps the support plan active, helps identify any barriers, and allows you to adjust as needed to support recovery. Following up shows ongoing connection and accountability, which is central to the CPS role in helping people access and benefit from community resources. Other options miss this ongoing engagement: doing nothing ends support, waiting for the client to ask for follow-up shifts responsibility away from the helper, and re-referring immediately without checking progress can overwhelm the client or duplicate efforts.